Get FREE Professional Mortgage Advice
From Qualified Mortgage Brokers
From Qualified Mortgage Brokers
Covering Doncaster, Sheffield, Leeds, Rotherham and Barnsley
Treating Customers Fairly
This firm is committed to treating its customers fairly. In this, we are following the guidelines set out by our regulators, the Financial Services Authority.
We are committed to:-
- Providing you with clear, accurate information about how we do business, and where applicable any costs or charges involved
- Making sure that we only provide you with products that meet your demands and needs
- Ensuring that our advertising is clear, fair and not misleading
- Handling any concerns or complaints sympathetically
- Treating your personal details confidentially
- Explaining the significance or implications of any products that we discuss with you
If you are dissatisfied with our service
If you are dissatisfied with any aspect of the service that we provide, please write to us at the following address:
Gem Mortgages
5, Langthwaite Lane
Scawthorpe
Doncaster
DN5 7XW
or call us on : 01302 786745
or email us at: admin@gem-mortgages.co.uk
We subscribe to the Financial Ombudsman Service
The CIDD form that outlines our services under the guidelines set out by the FSA can be downloaded in .PDF form here.
If you need Adobe Acrobat Reader to open this document it can be downloaded here
